Your privacy is our priority. This document transparently explains how deei11 collects, uses, stores and protects the personal data of every player on our platform.
At deei11, we believe that the trust you place in us is not something to be taken lightly. Every time you register an account, make a deposit, or simply browse our platform, you are entrusting us with a portion of your personal information — and we take that responsibility with the utmost seriousness.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. It clearly and transparently explains what data we collect, why we need it, how it is used, and your rights as the owner of that data.
Deei11 collects various categories of information from users of our platform for operational, security and service improvement purposes. Below is a full breakdown of the types of data we process:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, e-wallet details, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automated system logs |
| Usage Data | Game history, login times, pages visited | Platform activity tracking |
| Communication Information | Support chat records, emails sent to us | Interactions with the support team |
Children's Data: The deei11 platform is not intended for individuals under 18 years of age, and we do not knowingly collect personal data from minors. Should we discover that a minor's data has been collected without our knowledge, it will be deleted immediately.
Every piece of data we collect is used for a clear, lawful purpose directly related to delivering deei11's services to you. We do not use your data for unrelated purposes without first obtaining your consent.
Deei11 takes a highly cautious approach to sharing personal data. We only share your information in specific, limited and lawful circumstances:
In all of the above situations, we make every effort to ensure that only the minimum necessary data is shared — not your entire user profile.
The deei11 platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform performs optimally for every user.
What Are Cookies? Cookies are small text files stored on your device by your web browser when you visit our site. They allow our platform to remember your preferences and deliver a more personalised experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login and session security | Session only |
| Preference Cookies | Remembering your language preference, display settings and user preferences | 1 year |
| Analytics Cookies | Collecting anonymised usage data for platform improvement | 2 years |
| Security Cookies | Detecting suspicious activity and protecting your account from unauthorised access | 30 days |
You can manage or delete cookies through your web browser settings at any time. However, removing essential cookies may affect platform functionality and your login experience.
We continuously invest in robust security infrastructure to ensure your personal data is always protected against cyber threats and unauthorised access.
In the event of a data breach that may affect your personal information, we will notify you and the relevant authorities within the timeframe required by applicable law.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data that we hold:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data in your account profile.
Under certain circumstances, you may request that we delete your personal data, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data while a correction request or objection is being handled.
To submit any request relating to your privacy rights, please contact our support team via live chat or email at the address stated in the Contact Us. We will process your request within 30 calendar days from the date of receipt.
Deei11 retains your personal data only for as long as necessary to fulfil the original purpose of its collection, or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or permanently anonymised so that you can no longer be identified from it.
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, the deei11 privacy team is ready to assist you:
We also welcome any feedback that can help us improve our privacy policy and data protection practices over time.
We do not merely comply with the law — we go beyond the minimum standards to ensure your privacy is fully protected.
All data transmitted through our platform is protected with 256-bit SSL encryption — the same technology used by the world's leading banking institutions.
Our privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and local regulatory requirements.
You have full rights to access, correct, or request the deletion of your personal data. Control is in your hands, not ours.
We do not sell or trade your personal data. Sharing only occurs with selected partners bound by strict confidentiality agreements.
Our monitoring system operates around the clock to detect any security threats or unauthorised access attempts on your data.
We clearly explain what we collect and why — without confusing legal jargon. You have the right to know, and we make sure you do.
Register a deei11 account today and enjoy a safe, fair, and transparent gaming experience — where your privacy is always our priority.
By registering, you agree to the Terms and Conditions and Privacy Policy ours.